Participant Management System
The Participant Management System (Participant Portal) is our e-service platform that lets companies in our zone carry out their transactions with the Zone Directorate online, 24/7. From invoices and account statements to online payments, from the parcel and project archive to applications and support requests, everything is handled with a single account, without paperwork or visits.
Finance and payments
- View and download electricity, water, natural gas and other service invoices
- Account statements for any date range
- Secure card payments with 3D Secure, instalments on eligible cards
- Quick payment with the tax number, without a portal account
- Bank transfer notifications and e-mailed payment receipts
- Instant, QR coded and verifiable no-debt letters
Parcels, projects and infrastructure
- Parcel, area and allocation details, including the supplying transformer station
- Digital archive of architectural, structural, electrical, mechanical, infrastructure and permit documents
- Step-by-step tracking of ongoing projects and processes
- Electricity, water and natural gas consumption history and subscriptions
Applications and support
- Online applications for subscriptions, permits and petitions with attachments
- Support requests for faults, information, suggestions and complaints, routed to the relevant unit
- Company information change requests
- Job postings: approved postings are published on our Careers page and applications are followed up in the portal
Information
- Announcements and planned outages
- General assembly and meeting invitations with attendance confirmation
- Digital copies of contracts, allocation documents, permits and official letters
- E-mail and SMS notifications
Company account and security
- Separate users and permissions for each employee
- Two-step verification, new device checks and activity logs
- Card details are never stored on BEGOS servers
E-Document Verification
Documents issued through the portal, such as no-debt letters, carry a QR code and a 12-character verification code. Recipients can check them on the E-Document Verification page.
How to open a portal account
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1
Account request
The company representative applies to the Zone Directorate with an e-mail address and mobile number.
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2
Invitation e-mail
The account is created and an activation link is sent to the representative.
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3
Set a password
The password is set via the link, the privacy notice is approved and the portal becomes available.
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4
Users and permissions
The company administrator adds users for employees and sets their permissions.
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5
Account security
Turning on two-step verification with an authenticator app is recommended.